Brendan Terranova
Account Manager | Customer Success & Operations | Health, Wellness & SaaSI'm a sales, customer success, and operations professional with 5+ years of experience helping health, wellness, and SaaS companies grow with intention. I specialize in building and scaling B2B motions, owning complex customer journeys, and translating strategy into execution that improves retention, expansion, and overall customer experience.I've built B2B channels from the ground up, managed multimillion-dollar portfolios, and partnered cross-functionally to streamline workflows, improve adoption, and deliver measurable outcomes. My approach is disciplined and data-driven, but always human. I care deeply about how people experience a product, a service, or a brand, especially in high-trust, high-stakes environments.My background as a health coach and personal trainer isn't separate from my professional work — it deepens it. Spending years working with clients and care teams around longevity, performance optimization, and behavior change taught me something most CS and AM professionals don't learn in the field: how to help people actually move. Health, growth, and continuous improvement aren't just interests; they're the lens through which I work, think, and lead.