Brendan Terranova
Account Manager | Customer Success & Operations | Health, Wellness & SaaS | Pipeline Builder | Member-First OperatorI’m a sales, customer success, and operations professional with 5+ years of experience helping health, wellness, and SaaS companies grow with intention. I specialize in building and scaling B2B motions, owning complex customer journeys, and translating strategy into execution that improves retention, expansion, and overall customer experience.I’ve built B2B channels from the ground up, managed multimillion-dollar portfolios, and partnered cross-functionally to streamline workflows, improve adoption, and deliver measurable outcomes. My approach is disciplined and data-driven, but always human. I care deeply about how people experience a product, a service, or a brand, especially in high-trust, high-stakes environments.Alongside my professional work, I’ve spent several years as a health coach and personal trainer, working closely with clients and care teams around longevity, performance optimization, and behavior change. Health, growth, and continuous improvement aren’t just interests for me; they’re the lens through which I work, think, and lead.